Room: This was our second time to stay at the Pensacola Beach Hilton Garden Inn – our first time was just before Hurricane Ivan. The room was average size, with average furnishings – it wasn’t really either great or not-so-great. Also, the bathroom had a peculiar smell – something like a dentist’s office. When we got in, we couldn’t open the door to the balcony, and a very nice gentleman with maintenance came up within ten minutes to work on it – he said that since the hurricane (Ivan in particular), they had trouble with the salt water corroding the door fixture….so fifteen minutes later, with the help of WD40 and a drill, the door was working. Overall, though, we were happy with the room as it had a balcony with a great view of the beach.
Lobby: The lobby is pretty nice, with plenty of places to sit, and included a flat-screen television.
Service: Besides check-in & check-out, which was fast, our only other experience with service was maintenance which was great.
Food: The breakfast, which was included with our stay (because we’re Hilton Honors Gold) was really good.
Extra: On Hilton.com and some other reservation websites, this hotel’s rooms were running in the $150-$200 range. I noticed a deal they had with the Pensacola board of tourism for rooms at $99, which we reserved (and I guess since we are HHonors Gold, they bumped us up to a room with a balcony at no extra charge).
Our experience is this: We would definitely stay here again.