Lobby: The lobby is actually on the third floor – so if you drive in on Canal, you come up the ground-floor lobby to the third-floor lobby. The lobby is really pretty – there is always a *huge* arrangement of fresh flowers, and it makes the entire lobby smell so nice.
Service: Everyone that works here knows your name. From the valet to the doorman to the front desk, and so on. When they see you again, they somehow remember your name! I don’t know how they can do it with so many guests, but they do. The service workers are really thoughtful, and if you come through a hallway at an odd hour when they might be vacuuming or doing something else, they will stop or turn off the vacuum, and wait for you to get well clear before they begin again. I know people say this a lot, but it *is* the small things that really count, like remembering your name, and saying that it’s so great to have you back since your last visit in December, things like that.
Food: We had room service Sunday evening and it was superb! From my salad, pasta, and creme brulee to Av’s soup and fish entree, it was all perfect.
Our experience is this: We’ve stayed at some great places in the Quarter, like the Hotel Monteleone and the W, but the R-C really is the nicest and most gracious. We sometimes try other hotels in New Orleans (mostly because sometimes the R-C can get VERY expensive – WELL over $300/day, sometimes more) and sometimes just to see what the other ones are like. But the R-C will always be my favorite.